MyChart
Virtual care visits
Virtual care visits are a convenient way for you to talk directly with your provider from the safety and comfort of your home or anywhere, as long as you have access to the Internet.
Please note while most Welia Health providers offer virtual care visits, not all appointments can be done using this technology.
Scheduling a virtual visit
Virtual visits may be scheduled by phone or online appointment request. Note that virtual visits may not be scheduled through MyChart at this time.
Preparing for your virtual visit
What do I need for a virtual visit?
- A smartphone, tablet or computer with a camera and microphone
- A strong Internet connection
- Teleconferencing app, Zoom, downloaded and installed. Download Zoom here.
Joining a virtual visit
How do I join a virtual visit?
When you schedule your virtual care visit, you will be asked if you prefer email or text communications. Instructions will be provided to you in your preferred format. You may also access those instructions below. Select the instructions for the device you will use for this virtual visit and the method you selected to receive communications.
Computer
Desktop or laptop
How did you request instructions be delivered?
Apple device
iPhone or iPad
How did you request instructions be delivered?
Android device
Smartphone or tablet
How did you request instructions be delivered?
During your virtual visit
Like during an in-person visit, your provider will review your symptoms, medical history, medications, and other relevant information. Based on the evaluation, they may provide recommendations, possibly further testing, consultation, or medication prescription.