MyChart
Over the past two months, as Welia Health prepared for the COVID-19 pandemic, some delays in rehabilitation care were recommended to keep patients and staff safe.
We are now encouraging you to begin or continue your rehabilitation care. Typically, when a care plan is delayed or discontinued, the healing process can be affected significantly—pain, strength, and endurance—all have the potential to put you at risk for further decline in physical and cognitive well-being.
Several safety measures have been implemented to protect both you and our staff.
Check-in Procedures
- Prior to your appointment and will be asked several questions to determine if you are experiencing any concerning COVID-19 like symptoms.
- Masks are required. If you do not have a mask, a reusable mask will be provided to you. Please always wear your mask unless asked to remove it by your provider.
- We are enforcing physical distancing recommendations by monitoring clinic capacity.
Registration
- For any paperwork that needs to be signed, patient registration staff will manage pens.
Maximizing Distance
- We have rearranged equipment and waiting room chairs to support physical distancing.
- Posters and announcements are displayed to remind patients to physically distance.
Cleaning Procedures
- We ask you to wash or sanitize your hands before and after your therapy appointment.
- Increased disinfection and cleaning protocols have been implemented. We address high-touch and high-traffic areas, such as waiting rooms and restrooms, equipment, tables, and chairs on a more frequent basis.
Scheduling
- If you are a high-risk patient (immunosuppressed or other condition), we will treat you in a private room when available.
- Pre-screening for COVID-19 symptoms will be performed the day before your appointment. If you are feeling ill, or become ill, before your appointment, please call, 320.225.3356 and Do not show up for your appointment.
Schedule your appointment today by calling 320.225.3356. We are excited to be back at nearly full capacity and are here to help you get back on track! Virtual care visits are available for those are immunosuppressed or simply cautious about returning to a clinical setting .
Please know that we recognize your fears, unfamiliarity of new processes, heightened anxiety and stress associated with COVID-19. We want to thank you for your patience and flexibility so we can continue to provide the healthcare you need, safely.
We’re here. We’re ready. We’re in this together!